Updates

Last Updated at: 2nd of December, 2024

This Terms of Service (hereinafter referred to as the "Agreement") sets forth the terms and conditions of use for the online shop (hereinafter referred to as the "Service") provided by ARTISAN Co., Ltd. (hereinafter referred to as the "Company") on this website. All registered users (hereinafter referred to as the "Users") shall use the Service in accordance with this Agreement.

 

Article 1 (Application)

This Agreement shall apply to all relationships between the User and the Company concerning the use of the Service.   

The Company may, in addition to this Agreement, establish various rules and regulations regarding the use of the Service (hereinafter referred to as the "Individual Provisions"). These Individual Provisions, regardless of their name, shall constitute a part of this Agreement.

In the event of any conflict between the provisions of this Agreement and the Individual Provisions, the provisions of the Individual Provisions shall prevail unless otherwise specified in the Individual Provisions.   

 

Article 2 (User Registration)

In this Service, a user registration application shall be submitted by a prospective registrant who agrees to this Agreement in accordance with the method prescribed by the Company, and the user registration shall be completed when the Company notifies the prospective registrant of its approval of the application.

The Company may not approve a user registration application if it determines that the applicant falls under any of the following circumstances, and shall not be obligated to disclose any reason for such disapproval:   

• The applicant has provided false information in the user registration application.
• The application is from a person who has previously violated this Agreement.
• Any other case where the Company judges that the user registration is not appropriate.

 

Article 3 (Management of User ID and Password)

Users shall manage their own user ID and password for the Service at their own responsibility.   

Users shall not, under any circumstances, transfer, lend, or share their user ID and password with any third party.

The Company shall consider any login with a combination of user ID and password that matches the registered information to be used by the User who registered the user ID.

The Company shall not be liable for any damages incurred as a result of the use of a user ID and password by a third party, except in cases of intentional or gross negligence on the part of the Company.

 

 

Article 4 (Sales Contract)

In this Service, a sales contract shall be concluded when a User applies to the Company for purchase and the Company notifies the User of its acceptance of the application. The title to the product shall pass to the User when the Company delivers the product to the carrier.

The Company may cancel the sales contract set forth in the preceding paragraph without prior notice to the User if the User falls under any of the following circumstances:

The User violates this Agreement.
Delivery of the product cannot be completed due to an unknown address or prolonged absence of the User.
Any other case where the Company deems that the trust relationship between the Company and the User has been damaged.
The payment method, delivery method, cancellation method for purchase applications, or return method, etc. regarding this Service shall be in accordance with the methods separately determined by the Company.

 

Article 5 (Intellectual Property Rights)

The copyrights and other intellectual property rights to the product photographs and other content (hereinafter referred to as "Content") provided through the Service belong to the Company and legitimate right holders such as content providers, and Users may not reproduce, reprint, modify, or otherwise use them without permission.   

 

Article 6 (Prohibited Matters)

Users shall not engage in the following acts when using the Service:

• Acts that violate laws and regulations or public order and morals.
• Acts related to criminal activities.   
• Acts that infringe on copyrights, trademark rights, and other intellectual property rights contained in the Service.   
• Acts that destroy or interfere with the functions of the Company's servers or network.   
• Acts that commercially utilize information obtained through the Service.
• Acts that may interfere with the operation of the Company's services.
• Acts of unauthorized access or attempts to do so.
• Acts of collecting or accumulating personal information or other information about other Users.   
• Acts of impersonating other Users.
• Acts that directly or indirectly provide benefits to anti-social forces in connection with the Company's services.
• Any other act that the Company deems inappropriate.

 

Article 7 (Suspension of Service, etc.)

The Company may suspend or interrupt the provision of all or part of the Service without prior notice to Users if the Company determines that any of the following circumstances exist:

• When performing maintenance, inspection, or updates of the computer system related to this Service.
• When the provision of the Service becomes difficult due to force majeure such as earthquake, lightning strike, fire, power outage, or natural disaster.
• When the computer or communication line is stopped due to an accident.   
• Any other case where the Company determines that it is difficult to provide the Service.

The Company shall not be liable for any disadvantage or damage suffered by Users or any third party due to the suspension or interruption of the provision of the Service, regardless of the reason.   

 

Article 8 (Restriction of Use and Cancellation of Registration)

The Company may, without prior notice, restrict the use of all or part of the Service to Users or cancel the registration of Users as Users if any of the following applies:   

• If the User violates any provision of this Agreement.
• If it is found that there is a falsehood in the registered information.
• If the credit card provided by the User as a means of payment is suspended.
• If there is a default in payment of fees, etc.
• If there is no reply from the User to the Company's contact for a certain period of time.
• If there is no use of the Service for a certain period of time since the last use.

Any other case where the Company judges that the use of the Service is not appropriate.
The Company shall not be liable for any damage caused to Users by the Company's actions based on this Article.

 

Article 9 (Withdrawal)

Users may withdraw from the Service through the prescribed withdrawal procedure.

 

Article 10 (Disclaimer of Warranty and Disclaimer)

The Company does not warrant that the Service is free from any actual or legal defects (including defects related to safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security, errors, bugs, and infringement of rights).   

The Company shall not be liable for any damages incurred by Users as a result of the Service. However, if the contract between the Company and the User regarding the Service (including this Agreement) is a consumer contract as defined in the Consumer Contract Act, this disclaimer shall not apply, but even in this case, the Company shall not be liable for any damages caused by the Company's negligence (excluding gross negligence) due to breach of contract or tort, except for damages caused by special circumstances (including cases where the Company or the User could foresee or could have foreseen the occurrence of the damage).   

The Company shall not be liable for any transactions, communications, disputes, etc. that arise between Users and other Users or third parties regarding the Service.

 

Article 11 (Changes to Service Content, etc.)

The Company may change the content of the Service or discontinue the provision of the Service without notifying the Users, and shall not be liable for any damages caused to the Users thereby.

 

Article 12 (Revision of Terms of Use)

The Company may revise this Agreement at any time without notice to Users if it deems it necessary. If a User starts using the Service after the revision of this Agreement, the User shall be deemed to have agreed to the revised Agreement.

 

Article 13 (Handling of Personal Information)

The Company shall appropriately handle personal information acquired through the use of the Service in accordance with the Company's "Privacy Policy".   

 

Article 14 (Notices or Communications)

Notices or communications between Users and the Company shall be made by the methods designated by the Company. Unless the Company receives a change notification from the User in accordance with the method separately specified by the Company, the Company shall deem the currently registered contact information to be valid and shall send notices or communications to such contact information, and these shall be deemed to have reached the User at the time of transmission.   

 

Article 15 (Prohibition of Assignment of Rights and Obligations)   

Users may not assign or pledge their status under the User Agreement or any right or obligation under this Agreement to a third party without the prior written consent of the Company.

 

Article 16 (Governing Law and Jurisdiction)

This Agreement shall be governed by and construed in accordance with the laws of Japan. The application of the United Nations Convention on Contracts for the International Sale of Goods shall be excluded with respect to the Service.   

Any dispute arising in connection with the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Company's head office (Kobe District Court).