UPDATES
ARTISAN Direct Webstore Updates
Updates
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[IMPORTANT] Temporary Suspension of Orders for the Middle East.
Bahrain, Iran, Israel, Jordan, Kuwait, Lebanon, Pakistan, Qatar, Saudi Arabia, and UAE.
Regarding Orders Already Shipped:
Please be advised that orders already in transit to these regions (or those transiting through them) are likely to experience significant delays.
We sincerely apologize for the inconvenience and appreciate your understanding. -
Buy 2 & Save on Shipping!
Same shipping cost for 1 or 2 mousepads via DHL/UPS. Better value!
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[IMPORTANT] US Customers: Orders may be subject to the tariffs and duties. Please take a look at this post before placing orders.
Customers in other countries may also be subject to tariffs and duties. NOT included in the shipping fee. -
Our standard processing time is 2 business days. All orders, except those requiring clarification or inquiry, will ship within this timeframe.
Going Global: 116 New Countries Added, Plus EU Shipping Just Got Cheaper
We've added 116 new countries to our shipping target, and now EMS is back on the menu for cheaper EU delivery!
UPS has joined the game
We've added UPS as a new shipping option! NA customers may find lower rates.
US Tariffs / De minimis Update (August 2025)
Beginning August 28, 2025, the US de minimis rule ends. All shipments heading to US will be subject to the tariffs and duties.
Better shipping and new website makes artisan-jp.com V2!
artisan-jp.com changelogs
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