Better shipping and new website makes artisan-jp.com V2!
Updates
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[IMPORTANT] US Customers: All orders will be subject to the tariffs and duties. Please take a look at this post before placing orders.
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Direct Credit Card Payment is back online!
Thank you so much for being a loyal customer of the ARTISAN official online store. We're thrilled to announce some major updates designed to make shopping for ARTISAN products even easier!
We've completely revamped our website system. With this refresh, our main goal is to get your products into your hands more quickly and effortlessly. To achieve this, we've also made significant improvements to our shipping process and costs. We encourage you to explore the updated ARTISAN direct sales site and see the difference!
Faster Shipping Times!
We know waiting for your order can be tough. That's why we've dramatically cut down our shipping times. Previously, it could take up to two weeks from the time you placed your order until it shipped. Now, we're excited to announce that most orders will ship in 2 business days!
Please note: If we need to clarify any details about your order or address, shipping may be delayed until we've confirmed the information with you.
Better Shipping Rates!
We've also been working hard to optimize our shipping costs even further. You should find better shipping rates in most regions now! Please take a look at the checkout page to see how it benefits you.
Brand New Content to Explore!
We've added some fantastic new sections to the site! You'll now find a handy mouse pad selection guide, a page dedicated to explaining what makes ARTISAN products special, a frequently asked questions (FAQ) section, and an updates section. We'll be continually adding more to our FAQs and updates, so keep an eye out for those!
Whenever we release new products, we'll also be sharing all the exciting details about them on the site. Be sure to check back regularly so you don't miss anything!
If you happen to encounter any issues with the website, please don't hesitate to reach out to us at inq@artisan-jp.com.