EU tariffs and duties Update (July 2026)

・Hayate Kou & Hayate Otsu (V1) Series – Huge Sale!
Hayate Kou from ¥2,200 (50% off), Hayate Otsu (V1) from ¥2,926 (30% off).
Limited stock available – first come, first served. Don't miss out!

[IMPORTANT] EU Customers: Starting July 1, 2026, EU shipments will be subject to VAT plus €3 customs duty per item.
Payment is required at customs clearance or upon delivery. (Refusal to pay will result in shipping and return costs being charged.)

For more details, please take a look at this post before placing orders.
Customers in other countries may also be subject to tariffs and duties. NOT included in the shipping fee.

[IMPORTANT] Temporary Suspension of Orders for the Middle East.
Bahrain, Iran, Israel, Jordan, Kuwait, Lebanon, Pakistan, Qatar, Saudi Arabia, and UAE.

・Buy 2 & Save on Shipping!
Same shipping cost for 1 or 2 mousepads via DHL/UPS. Better value!

・Our standard processing time is 2 business days. All orders, except those requiring clarification or inquiry, will ship within this timeframe.

An important change to EU shipping is coming. Starting July 1st 2026, due to changes in EU customs regulations (EU Customs Reform), all shipments to EU27 member states will be subject to customs duties and taxes in addition to VAT (Value Added Tax). Payment will be required at the time of customs clearance or upon delivery.

What's Changing for EU Orders?

1. Abolition of Duty Exemption
Previously, shipments valued under €150 were exempt from customs duties. Following this change, all applicable shipments will be subject to customs duties. For all EU shipments, payment of taxes, duties, and handling fees is required.

2. New Duty Calculation Method
A customs duty of €3 per item (based on HS code classification) will be applied.
If multiple HS codes are included in one shipment, the duty will be applied to each classification.

3. VAT and Additional Charges
In addition to VAT (Value Added Tax), customs duties and clearance-related handling fees will apply.
These charges must be paid at the time of customs clearance or upon delivery.

4. Customs Clearance and Delivery
For customs clearance, additional information may be required, including "Customer information".

For customs procedures and payment instructions, you will be contacted directly by the shipping carrier (e.g., DHL / UPS).

Applicable Regions

These changes apply to shipments destined for EU member states (EU27).

What You Need to Do

To ensure a smooth delivery, please confirm the following when placing your order:

Pay Customs Duties and Fees: Be prepared to pay any customs duties, taxes, and handling fees directly to the shipping carrier upon delivery or before the package is released.
Provide Accurate Contact Information: Make sure to include a valid phone number and email address where the shipping carrier can easily reach you. Delays may occur if they are unable to contact you regarding payment.
Understand Your Financial Responsibility: If you refuse to pay customs duties and decline the package, you will be responsible for the following costs:
- The original, non-refundable shipping fee from Japan.
- The return shipping fee back to Japan.
Please ensure you respond to any communication from the shipping carrier.

Future Updates
Details of this regulation are still being finalized and may be subject to change.
We will update this page as new information becomes available.

We appreciate your understanding and continued support.

2026-06-22 Posted in Order Tips Admin 1084 views